Welcome to Brimble’s Mercantile! Whether you’re searching for an old favorite, building a deck, or adding something new to your collection, here are answers to some common questions.
What does Brimble’s Mercantile sell?
We specialize in trading cards and collectibles, including Magic: The Gathering, Pokémon
Are your cards authentic?
Yes. We only sell cards that we believe to be authentic. We do not knowingly sell counterfeit or reproduction cards unless an item is explicitly identified as such for a non-collectible purpose.
How do you determine card condition?
We evaluate cards using commonly recognized trading-card condition standards. Because condition can be somewhat subjective, we do our best to accurately represent each card and note significant imperfections when appropriate.
Is the card pictured the exact card I'll receive?
This depends on the listing. Some listings may use representative images, particularly when multiple copies of the same card are available. When a listing specifically states that the photograph shows the actual card, you will receive the card pictured.
How are cards packaged?
Carefully! ♡ We package cards with protection appropriate for the order to help prevent bending, moisture, and other damage during shipping. We’re collectors ourselves, so we pack orders the way we’d want our own cards to arrive.
How quickly will my order ship?
We aim to prepare and ship orders as quickly as possible. Processing estimates are displayed during checkout where applicable. You’ll receive shipping or tracking information when available for your selected shipping method.
Do you offer tracking?
Tracking availability depends on the shipping method and order. When tracking is included, the tracking information will be provided once your order ships.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order number and clear photos of the item and packaging. We’ll review what happened and work with you toward an appropriate resolution.
Can I return a trading card?
Because trading-card condition and market values can change, returns on singles are generally limited to situations where an item arrives damaged, you receive the wrong item, or the item materially differs from its listing.
Please see our Return & Refund Policy for the complete terms.
Can I cancel an order?
Contact us as soon as possible if you need to cancel. If we haven’t already processed or shipped your order, we’ll do our best to accommodate the request.
Do you buy or trade cards?
Not yet! We’re currently focused on growing Brimble’s inventory and storefront. We may offer buying or trading in the future, so keep an eye on the Mercantile.
Will you carry more TCGs?
That’s the plan! Our current focus is Magic, Pokémon, and Neopets, but we’re open to expanding into additional TCGs and collectibles as we grow.
Do you sell in person?
Brimble’s Mercantile is currently focused on online sales, but we’d love to eventually bring Brimble and his treasures to local events, conventions, card shows, and other in-person opportunities.
Can I request a specific card?
You’re welcome to contact us if you’re hunting for something! We can’t guarantee we’ll be able to source it, but knowing what collectors are looking for also helps us decide what to stock.
Who is Brimble?
Brimble is our little crow shopkeeper and the mascot of Brimble’s Mercantile. He has a habit of collecting interesting treasures and helping them find their way to the right collector.
Think of him as the keeper of the Mercantile—and the fellow collector behind the counter. ♡
Still have a question?
We’d be happy to help! Send us a message through our Contact Us page and we’ll get back to you as soon as we can.
Happy collecting!
Christie & Cameron
Brimble’s Mercantile